Boutique CX Consulting Collective
A collective of veteran practitioners turning complex customer experience platforms into measurable business advantage — without the overhead of a large agency.
Our Collective
We're a tight group of senior CX practitioners who chose depth over breadth. Every engagement is led by someone who's done it before — dozens of times.
XMPRISE brings together a curated network of independent experts, each with deep specialization in customer experience strategy, platform implementation, data analytics, and intelligent automation.
We work as embedded partners with your team — delivering senior-level thinking and hands-on execution from day one. No junior handoffs. No learning on your dime. Just experienced practitioners who've delivered across 70+ global CX implementations.
Whether you need to optimize a mature Medallia program, architect a Qualtrics deployment from scratch, or build automated pipelines that free your team from manual work — we've done it, and we'll do it right.
What We Do
Click any service to learn more about how we can help your team.
Maximize the value of your Medallia investment with expert configuration and ongoing refinement.
From initial platform setup to complex program optimization — we configure surveys, build role-based reporting, design alerting workflows, implement quarantine rules, and fine-tune your entire feedback ecosystem to drive higher response rates and actionable insights.
End-to-end Qualtrics design and deployment, built for scale and real-world complexity.
We handle survey design, advanced branching logic, embedded data architecture, multilingual rollouts, dashboards, and API integrations. Whether it's a complex research study or a global CX program, we build it to run smoothly and deliver clear results.
Turn raw feedback data into clear insights and automated workflows that save your team hours every week.
We build automated data pipelines, custom reporting, statistical analysis, and intelligent integrations that connect your CX platforms with CRMs, ticketing systems, and BI tools. Less manual work, more strategic impact.
Smooth platform transitions, system integrations, and hands-on training that builds lasting internal capability.
Moving from one CX platform to another? Connecting Medallia or Qualtrics with Salesforce, Zendesk, or internal systems? We manage the migration, architect the integrations, and train your team to be self-sufficient — so you're never dependent on outside help longer than necessary.
Why XMPRISE
What sets us apart from large agencies and solo freelancers.
Certified, battle-tested knowledge of Medallia, Qualtrics, and complementary CX platforms — not surface-level familiarity.
We focus on outcomes, not slide decks. Hands-on implementation that ships on time and works in the real world.
Every person on your project has 10+ years of hands-on CX experience. No juniors. No learning curves on your budget.
70+ implementations across 15+ industries worldwide. We understand the complexity and governance of large-scale programs.
Let's Connect
Tell us about your challenge. We'll respond within one business day.
Prefer a live conversation? Pick a time that works for you and let's talk through your CX goals.
Schedule a 30-min call